LATEST COVID-19 UPDATE
May 7, 2020
Maritime Beauty understands the safety needs for our industry during the COVID-19 pandemic. In order for our industry to effectively return to work, we need to implement important safety procedures, protocols and protective equipment to protect our staff, our customers and your clients.
Maritime Beauty is working hard to secure an adequate supply of PPE & Hand Sanitizes to support our Professionals needs. Due to the supply challenges, the following conditions will be placed on all PPE and Sanitation products purchased:
o Quantity Limits will be placed to reduce the risk of “hoarding” and on items in low supply
o PPE Products are non-returnable or refundable due to sanitary & supply issues
§ Prices will be higher than in the past due to the expanding worldwide demand - Products are not applicable to our price match guarantee
o Supply of items will change periodically and there may be some small quality differences
Maritime Beauty will be changing our service standards during the COVID-19 period.
Expanded Services
· maritimebeautyshop.com has been expanded to offer Pick up in store! Order online and pick your order up in your local Maritime Beauty store within 90 minutes!
· Rapid sourcing and supply of PPE products to support new salon/spa safety requirements
· Expansion of E-commerce Services to handle product supply levels
Managed Services due to the order volume and new safety procedures that will impact service levels:
Orders will be processed by priority and may take 3-5 days
Order Add-Ons will not be available – must generate a new order
Deliveries - delivery driver will leave package at door. No signature required.
No product returns or credits will be accepted until further notice.
Customer Service:
Monday – Friday from 8:30am – 5:00pm
Phone: Toll Free – 1-800-565-7721 or 902-429-8510
Email: sales@maritimebeauty.com
Shop online 24/7 at www.maritimebeautyshop.com
For online account inquiries or assistance, please email accounts@maritimebeautyshop.com
Thank you for your cooperation and patience during this time.
Stay safe and healthy!
- The Maritime Beauty Team