Overview
TOP GUN
FRONT DESK
May 28
Wingate by Wyndham Dieppe, 69 Marche St, Dieppe, NB
LANCE COURTNEY | $400 (Not Concept Benefit Eligible)
HAVE YOUR BEST YEAR EVER
Dramatically Increase Sales, Profit & Customer Success at the Front Desk with this Certification Program. This program challenges the traditional role of the Front Desk receptionist. Learn how to take effective command of the entire Front Desk experience using a proven, systematic approach while increasing sales and profits.
LEARN
– Making the Reservation & Mastering the Phone:
– Welcoming Guests & Building Rapport:
– Overcoming Turbulence & Stabilizing Guest Experience
– Increased Retail Sales & Pre-Booking
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